By purchasing a Plus53 membership, you are reserving your place for the selected course period and agreeing to these Terms & Conditions.
Membership purchases are subject to the Consumer Rights Regulations (S.L. 378.17 of the Laws of Malta) and the applicable consumer protection rules administered by the Malta Competition and Consumer Affairs Authority (MCCAA).
For online membership purchases where the statutory right of withdrawal applies, consumers have a 14-day withdrawal period starting from the date the membership is purchased online and payment is completed, in accordance with Regulation 10 of S.L. 378.17.
Once the applicable 14-day withdrawal period has expired, membership payments are non-refundable for a change of mind or personal circumstances.
Choosing to stop attending, deciding that the course is no longer suitable for you, work or personal commitments, holidays or travel, missed classes, changes to your personal schedule, or distance from the Academy do not entitle you to a monetary refund.
Missed classes do not reduce the price of the membership and are not refundable.
Nothing in this policy limits or excludes any rights that a consumer is legally entitled to under Maltese consumer protection law.
The class day selected during registration helps Plus53 organise groups and attendance. However, students are not permanently tied to that specific day.
If you are unable to attend your usual class, you may attend another available class of the same level, subject to availability.
If you miss a class because of travel, work, holidays or other personal commitments, you may request to attend an additional class during another week as a make-up class, subject to availability.
Students may also request to change their regular class day during the course. For example, if your personal or work schedule changes, you may move from one available class day to another without having to purchase a new membership.
These flexible options are provided to help students make the most of their membership. They do not create an entitlement to a monetary refund for classes that the student chooses or is unable to attend.
Plus53 reserves the right to make reasonable changes to class schedules, days, times, instructors or teaching locations when necessary.
Students will be informed of relevant changes whenever reasonably possible.
Requests to move to another class, change the regular attendance day or attend a make-up class are subject to availability and the capacity of the requested class.
If you are unable to continue the course, Plus53 may offer the unused value of your membership as credit instead of a monetary refund.
Any credit granted will be valid for 12 months from the date it is issued and may be used towards an eligible future Plus53 course, subject to availability.
After the 12-month validity period, any unused credit will expire.
Membership credit is personal and cannot be exchanged for cash.
Purchasing a membership gives the student access to the selected course for the applicable membership period. The membership price is not calculated according to the number of classes actually attended by the student.
Personal absences, holidays, travel, work commitments or other circumstances that prevent attendance do not reduce the membership price.
Where possible, Plus53 will provide reasonable flexibility through alternative classes, make-up opportunities or membership credit as described above.
Social events, practice sessions, parties or other activities organised by Plus53 outside the regular course programme are not automatically included in the membership unless expressly stated otherwise.
Any applicable entrance fees, tickets or additional charges for these activities will be communicated separately.
Students are expected to behave respectfully towards instructors, staff, other students and the facilities used by Plus53.
Plus53 reserves the right to take appropriate action in cases of seriously inappropriate, disruptive, abusive or unsafe behaviour, including refusing participation when reasonably necessary to protect instructors, students or the learning environment.
Before completing registration, students are responsible for checking the information provided about the course, including its location, schedule, duration and programme.
By completing your registration, accepting these Terms & Conditions and proceeding with payment, you confirm that you have read, understood and agreed to these Membership Terms & Conditions.
